One tool that I have found, I cannot live without is Mass update anything. It is available on both Mac and Windows, although they are slightly different on each operating system. Mass update anything is a very simple app that allows you to specify criteria to pull down and update through the API. This is very nice for anyone without a lot of coding experience and just needs to make quick updates to a lot of records.
Here is a link to the force.com page. Here are a few screenshots of the tool on OS-X.
Query Builder allows you to select the object and dependencies that you want to select the information you want to update. This will format the query for you, so you don't need to know or understand SOQL to create it.
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